Shipping Policy

At Zylo, we aim to deliver your jewelry safely and efficiently across South Africa.

📦 Delivery Timeframes

All orders are processed within 1–3 business days.

Once dispatched, delivery typically takes 8–11 business days, depending on your location.

Please note that delivery times are estimates only and may vary due to courier delays, public holidays, weather conditions, or other factors beyond our control.

💎 Order Processing

• Orders are processed Monday to Friday, excluding public holidays.

• Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

• Orders placed on weekends or public holidays will be processed on the next business day.

🚚 Shipping Areas

We currently deliver throughout South Africa.

📍 Delivery Address

Customers are responsible for providing accurate shipping information at checkout. Zylo cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address details.