Terms of service

OVERVIEW

Welcome to Zylo Jewelry. The terms "we", "us" and "our" refer to Zylo Jewelry. Zylo Jewelry operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience.

SECTION 2 - OUR PRODUCTS

We have made every effort to accurately display the colors, designs, materials, finishes, and details of our jewelry products. However, actual colors and appearances may vary depending on your device, screen settings, and lighting conditions.

Many of our jewelry items may contain natural stones, pearls, crystals, plated finishes, or handcrafted elements. As a result, slight variations in color, texture, size, stone appearance, or detailing may occur. These variations are natural and are not considered defects.

Jewelry sizing remains the responsibility of the customer. We encourage customers to carefully review all sizing information before placing an order.

Product images are intended for illustrative purposes only. We do not guarantee that the appearance of any product purchased will exactly match the images displayed on our website.

SECTION 3 - ORDERS

By placing an order with Zylo Jewelry, you confirm that all information provided is accurate and complete. We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent or intended for resale.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times provided by Zylo Jewelry are estimates only and are not guaranteed. We are not responsible for delays caused by courier services, customs procedures, weather conditions, public holidays, or circumstances beyond our control.

Risk in the products passes to the customer upon delivery.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the Republic of South Africa.

Any dispute arising out of or relating to these Terms or the Services shall be subject to the jurisdiction of the courts of South Africa.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Email: tristanhawkins28@gmail.com

Zylo Jewelry
South Africa

Website: https://zyloonline.co.za/